Success Story

Real-time data visualization for increased productivity.

Munsch Plastic Welding Technology

Mechanical Engineering | Precision engineering sector


Digital visualization of the processing status of repairs in the workshop


Introduction of Peakboard for information visualization via two different screens per 65-inch monitor


  • Elimination of the previous manual effort for the visualization of process status during repairs
  • Seamless media implementation from data collection to visualization
  • Fast acquisition of information via a central monitor in the workshop

Time to value

One day to provide an operable Peakboard with two different screens

The customer

Munsch Plastic Welding Technology.

Munsch Plastic Welding Technology has specialized in the manufacture of handlable tools for welding thermoplastics for around 40 years and is now regarded as the world’s leading supplier. The products are developed, produced and tested in Ransbach-Baumbach in the Westerwald region of Germany. The plastic hand-welding extruders and hot wedge welding machines are used all over the world.

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“With Peakboard, we have achieved efficiency through greater transparency. Employees can see at a glance right from their workplace what the current status is and can steer their work steps accordingly.”
Oliver Herz, Head of Application Development at MUNSCH-Group


Transparency is key.

In addition to production, the range of services offered by the family business includes the repair of these devices. In order to automate the repair process in the sense of more efficiency and higher customer satisfaction, the various process steps have been digitalized. The entire process from the submission of the defective extruder, the analysis of the need for repair, the preparation of the cost estimate (CT) and delivery to the customer, the initiation of the repair after approved CT, to packaging/goods issue of the repaired unit was mapped. The booking of the individual steps is supported by barcodes and corresponding scanners by the employees in the workshop.

The next step is the visualization of the information.

“We started with a so-called card board, a magnetic board on which the various stages of the repair process are displayed. Each repair order was depicted on a kind of business card, printed out, attached to the card board and forwarded depending on the processing status. However, the board was almost never up to date because the repositioning of the cards was done too late or not at all. With this method, we missed the actual goal of providing more transparency in the process,”

explains Oliver Herz, Head of Application Development at the MUNSCH Group. The media break between the digitized recording of the process steps and the manual method of visualizing the process progress had to be eliminated by introducing a digital visualization solution.

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Lightning fast to the first dashboard.

Oliver Herz own boss brought Peakboard GmbH’s visualization solution into play – an installation-free all-in-one solution in the form of a WLAN-capable, smartphone-small aluminum box with complete technology for the aggregation of data from various sources and their visualization in real time. A central server is not required, as Peakboard visualizes the data independently. Peakboard accesses a data source, for example an ERP or inventory management program directly via WLAN or LAN, aggregates the data for visualization and transmits it via HDMI cable to the desired screen, for example in the production hall. Data and visualizations can be adapted independently at any time, without external support via PC or notebook.

“I had never heard of this solution before, so I looked it up on the Internet. The idea behind the product excited me”.

Within just one day, the leading application developer of the MUNSCH Group developed and implemented a dashboard with two screens for use in the workshop.

“The support from Peakboard was also very good,” adds Herz. “The response time questions is less than one day. Also: during the implementation period, the support team regularly asked proactively if there was a need for support.”

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Visualizations with

The Microsoft SQL Server-based ERP system APplus serves as the database. The tables accessed by Peakboard are updated every five minutes. A 65-inch monitor is used as a screen. The chronological goods receipt of extruders which are in need of repair is visualized. The mechanic can thus see whether he has more new incoming goods or more approved cost estimates and prioritize what he’ll do first: Repairs or analyses of repair requirements as a basis for new cost estimates. “Or whether, if both the value for incoming goods and the value for released CTs goes up, another mechanic will have to be deployed,” adds Herz. The processing time of an order is also displayed – both the average of the year and the average value of the last completed calendar week.

In a two-minute alternation with the incoming goods screen, a list of all service orders with service number, customer, model, date of incoming goods and most recent booking is displayed – in other words, every process step in the repair process as well as the number of days since the last booking.

Thanks to Peakboard, MUNSCH not only benefits from time savings, as Herz explains:

“Our colleagues complained about the manual effort involved with the card board variant, which we had previously visualized. The elimination of the additional work by moving the cards was of course immediately well received.”

Transparency has also increased significantly.

“We are now easily visible in our process, which enables the employees to work in a structured way without having to look at any lists first. A quick glance at the screen and they know how things are currently going.”

Peakboard also contributes to the external image, as Herz reports:

“Our company philosophy includes a clean, tidy, structured workshop, where we often welcome trading partners and customers. We see the large display with the current repair status as a perfect complement to the positive appearance of our workshop. We always experience a small ‘wow-effect’ with the visitors of the workshop.”

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From now on only with Peakboard.

The sister company MUNSCH Chemie-Pumpen GmbH plans to use Peakboard for process visualization in the future.

“I hung up the screen in the morning the day before my vacation. In the afternoon I already had a colleague in the office who wanted to use Peakboard for his department,” Herz concludes.

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Discover more

Interest aroused?

„After just a few brief discussions with Peakboard and watching a few online videos that they provided, I was able to design the interface myself without any help from the Peakboard team, down to being able to integrate our corporate identity.”

Denis Maljkovic, Head of Production and Industrialization at Aquis

Aquis Systems

Aquis Systems
“For me, digitization also means generating real added value from existing data. And that’s exactly what we are doing with Peakboard: We provide employees with the information they really need in their daily routine – in a simple manner and exactly where they are needed, whether in the office, in the factory hall or on the forklift.”

Christian Leins, Head of Software Development at Bizerba

Bizerba SE & Co KG

Bizerba SE & Co. KG
“The effects have been consistently positive. The overall effectiveness of production has increased, and our planning is more accurate. Our processes have also been significantly accelerated thanks to the MES functions. Our teams are even more motivated than before, and they are really leaning into the friendly competition to achieve the goals.”

Mityo Dryankov, Director Maintenance, Innovations and Technology at Bon EOOD.


„From the first minute the employees loved Peakboard and the visualization. They are much more motivated because they see the daily goals and workload. More transparency in the whole company.“

Jordan Marlin, Manager Operational Technology, Industry 4.0 Engineering at BWI Group

BWI Group

BeijingWest Industries (BWI Group)
“We were able to set up the dashboard so that we could self-manage it: We downloaded the Peakboard Designer, chose the components to be displayed, and then configured and set up the Peakboard Box. This was a simple task due to our knowledge of automation structures. There was also a lot of learning by doing, which was fun. We were able to put the first implementations into live operation after just a week.”

Ralph Sagberger, Head of Organization & Production at Corratec


„With Peakboard, information is now quickly and transparently available right where it is needed.“

Sandra Schubert, Process Optimization at GBA Group

GBA Group

GBA Group
“Only Peakboard met our requirements for standardized interfaces to various systems, especially SAP, as well as the visualization of shop-floor data in real-time and with no programming required.”

André Fimpel, Head of Lean Management at Helmut Fischer GmbH

Helmut Fischer GmbH

Helmut Fischer GmbH
“We like the easy usability of the Peakboard Designer and that complex designs can still be created with LUA. The excellent support from Peakboard and the speed with which new functions are implemented is clearly worthy of mention.”

Marc-Philip Stüttern, Head of IT at Joh. Clouth GmbH & Co. KG

Joh. Clouth GmbH & Co KG

Joh. Clouth GmbH & Co. KG
“By using Peakboard we have become faster and more precise in our processes. The newly gained transparency also reveals further potential for process optimization, which we will gradually exploit.”

Björn Mutschler, Head of Production at Johannes Giesser Messerfabrik GmbH

Johannes Giesser Messerfabrik GmbH

Johannes Giesser Messerfabrik GmbH
„We needed a centralized display of current production data on an andon-board to take the next big step toward operational excellence. Employees should be able to see the status of their plant in real time: What is running on my machine right here, right now? The solution selected also had to be able to become the standard in our group to avoid having to work with a large number of different systems.“

Mario Pichler, Head of Automation at Pankl Racing Systems Inc.

Pankl Racing System AG

Pankl Racing Systems AG

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