Here you can find answers to frequently asked questions (FAQ) about Peakboard. To help you as quickly as possible, these are divided into general and technical questions.Can’t find the right question or answer? Not a problem – just email us at email@example.com.
Peakboard is SAP certified and fulfills all requirements for successful integration with SAP-ERP applications.
You can find an overview of possible data connections here.
Because of its high flexibility, Peakboard is used in many different areas. There are numerous applications for Peakboard. You can find an overview of the different applications here. Here you can also find an overview of the wide range of examples for your dashboards.
Yes. The circuit board of the Peakboard Box is protected by a solid aluminum case. If the environment is suitable for a commercial monitor (TV), then your Peakboard Box can easily be placed there as well. There is also the option of mounting the Peakboard Box on a top-hat rail (support rail).
Simply choose the right cost model from the two we offer. You can find an overview of the costs here.
Peakboard is a visualization solution that combines software and hardware. With the free Peakboard Designer you can test and simulate your visualization project in advance without any functional restrictions. To use and test Peakboard to its full extent, you will need the Peakboard Box that contains the required interfaces.
Depending on the interface requirements, there are different product versions and services. You can find an overview of the individual Peakboard versions here.
Yes, a free upgrade is possible and is activated by a newly-generated license key. Contact our Sales Team at firstname.lastname@example.org to receive your newly-generated license key.
You can find helpful tips and support for using the Peakboard Designer on the Peakboard help site at help.peakboard.com. Or register here for one of our free webinars.
Yes, you can find a selection of different templates that you can completely adapt according to your needs here.
Yes. The most popular is our workshop in which we answer specific individual questions on-site. Here you can schedule your personal appointment.
You can find useful tips for your first dashboard with Peakboard here. Or register for one of our free webinars. Should you have additional questions, our Support Team will be happy to help you. The best way is to submit a ticket by sending an email to email@example.com.
Peakboard Edge can directly input and output information through external devices. Peakboard Edge does not communicate via a display to do so. Instead, it is always connected to a Peakboard Box. Here you can find additional information on Peakboard Edge.
Digital input devices with a voltage of up to 24V (e.g. switches, buttons, barcode scanners, RFID readers, and light barriers) can be connected to Peakboard Edge. Analogous input devices are not supported. Here you can find additional information on Peakboard Edge.
Digital output devices with a voltage of up to 24V (e.g. signal lights and sound boxes) can be connected to Peakboard Edge. Analogous output devices, such a potentiometer or dimmer, are not supported. Here you can find additional information on Peakboard Edge.
Peakboard Edge has 4 DIs (Digital Input) and 4 DOs (Digital Output) as well as 2 USBs in order to connect devices such as barcode scanners, for example, to the input or soundboxes to the output. Here you can find additional information on Peakboard Edge.
With Peakboard Hub, managing your Peakboard Boxes is brilliantly easy. Use it to configure all the settings for your Peakboard Boxes centrally and conveniently, including network settings, naming your Peakboard Boxes, and managing licenses. Find out what else Peakboard Hub offers you on our landing page.
To install Peakboard Hub, simply send an email to firstname.lastname@example.org.
To install Peakboard Hub, you need IIS (Internet Information Services) and a Windows Server (from 2016 on up). Logging on to the Peakboard Hub then occurs through the active directory users of the domain where the application is running. Your data storage is based on SQL Server Express; the database is installed with it. You can also use SQL Server databases (from SQL Server 2017 on up) that already exist at your company.
Peakboard Hub is hosted locally at your company. This way you can be sure that neither the communication between you and Peakboard Hub nor the communication between Peakboard Hub and your Peakboard Boxes requires an external connection.
Yes. Simply install Peakboard Hub on your server and add your Peakboard Boxes. You can now manage your Peakboard Boxes and make updates via the browser. Learn more about Peakboard Hub on our landing page.
Access Peakboard Hub via your browser using Windows login credentials. Peakboard Hub has a user manager system that allows you to assign different roles to the user.
Yes. Peakboard Hub has an SQL database built in, where data can be stored and then retrieved using Peakboard via the Peakboard Hub List data source.
The Peakboard Box can be integrated into the network both via Wi-Fi and LAN cable. Due to its more stable connection, we prefer customers to use the LAN cable. The device behaves like a normal Windows client within the network. The setup and configuration are done via the Peakboard Designer. If needed, Peakboard Boxes can also be integrated into your domains.
The data is only cached locally (on the Peakboard Box) and only very briefly (normally for just a few minutes). If a larger, better, longer caching is desired, it makes sense to add a database of your choice to the circuit. Depending on the architecture, this can be a practical solution.
This can be set up however you like. From real time to times anywhere between 5 seconds and several days, everything is possible. It depends on the use case.
We normally release an update about once a month. However, in most cases, it is not necessary to always install all the updates. We recommend 2-3 times a year or to install updates when there is a specific need, such as due to a bug fix or when a specific new feature is required. Should there be a security-related problem that must be fixed with an update, we will tell you proactively. You can find all the information on the latest updates here.
Every Peakboard Box is delivered with an administrator user. The administrator can set up as many users as you like on every Peakboard Box. Each user can then be assigned a role with definable authorizations. On our helpsite you will find further information on user management. You can find an overview of the data connections here.
Log4j is a library of program functions for the Java programming language. Log4j can be used to log the activities of a program. Applications that use Log4j to log user input are potentially affected by this vulnerability. Peakboard is not affected! Peakboard Designer, Peakboard Box, Peakboard Edge and Peakboard Hub do not use the Log4j library!
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