Efficient shop floor communication with digital call system
The digital call system records service requests and problems in real time, visualizes them clearly and automatically forwards them to the responsible teams. This shortens response times, makes communication clearer and reduces errors. In combination with Lee-Tech call system hardware, employees can send signals directly from workstations and solve problems in a targeted manner.
Efficient request management in real time
The digital calling system ensures quick response times and clear responsibilities. Service requests are immediately captured, visualized, and automatically routed to the right teams, so no information is lost and downtime is minimized.
Challenge
- Delayed response to inquiries
- Unclear responsibilities and prioritization
- Lack of transparency in open service cases
Solution with Peakboard
- Real-time recording and visualization of all inquiries
- Automatic assignment to appropriate teams
- Integration of Lee-Tech buttons and pagers for clear communication
Result
- Faster processing and resolution of service requests
- Clearly defined responsibilities and tasks
- Optimized internal communication and reduced downtime
Fully adaptable to your needs
Shop Floor Management
As flexible as your processes.
With Peakboard, you create a centralized and flexible solution for your daily shop floor communication – perfectly tailored to your individual workflows.
- Standardised SQDC reports for a quick overview of the regular meeting
- Define your own key figures – manually or automatically
- Capture, edit, and track measures — structured and team-oriented
- Assign responsibilities with notifications via email, MS Teams, or Slack
- Adjust menu structure and content to fit your department’s needs
- Store historical data and analyze it with Power BI, QlikView, or Tableau
Discover how flexible shop floor management can be with Peakboard
The digital call system visualizes all pending service requests centrally on a dashboard. Employees can immediately send signals via Lee-Tech buttons on workstations, and the traffic light colors show the status of the inquiries. The Peakboard application ensures that the right teams are informed directly so that problems can be resolved without delay.
The solution ensures efficient communication and quick problem resolution:
- Overview of all open service cases
- Clear visualization through traffic light colors and automatic redirections
- Real-time notifications for immediate responses
- Reduce errors and downtime
- Increased transparency within the team
Peakboard intelligently combines software and hardware:
- All service requests are recorded in real time and displayed on the dashboard
- Lee-Tech buttons send signals directly to the Peakboard application
- Automatic forwarding to pagers of the responsible person
- Clear presentation for immediate action
- Number of pending inquiries and issues
- Assignment to department managers
- Tracking response times
- Real-time status displays and alerts via traffic light systems
- Follow-up and documentation of all reports
Peakboard offers a flexible low-code platform, which was developed specifically for the shop floor:
- Quick adjustment of workflows without IT effort
- Real-Time Data for Instant Visibility
- Seamless integration of Lee-Tech hardware
- Scalable from small teams to large production areas
- Centralized administration via the Peakboard Hub
Save time with our template
Start now with our finished template and get a fully integrated system for service requests at the workplace. Benefit from real-time visualization, automatic forwarding and clear responsibilities.
No time for long designs? No problem: Use one of the many ready-made templates for dashboards and applications — e.g. for production monitoring, warehouse management or quality assurance. Pick a template, customize it, and you're done.
Used by industry experts
to cleverly simplify processes.
How to bring transparency and speed to your processes in 30 days
Implementing new software shouldn't take a year.
Start now for free with Peakboard Designer
Capture, process and visualize production and order data in real time — simply and without programming knowledge.
