Four Peakboard Boxes are in use at the Pinneberg site. They are used by around 70 employees. The monitors are installed on the three floors of the company building. “We have installed a Peakboard Box in the sample preparation. This is where the sample control is done,” explains Jörgens. Another Peakboard Box was installed at the terminal of the electronic time recording system. “Every employee has to pass it several times a day, so the space is ideal for collecting information ‘in passing’,” Schubert explains. Two further Peakboard Boxes are attached to the measuring devices on two different floors.
Location-specific information relevant to the management of work processes is displayed: For example, device failures and notified repair time windows or urgent notices when there is a change in the processing of an order. In addition, general information is communicated, such as appointments for visits from customers or other external parties. Three colleagues from laboratory organization and management have installed the Peakboard Designer on their workstations. They fill the dashboards manually via a defined input mask with necessary information such as order numbers, parameters and delivery dates etc.
The GBA Group is more than just satisfied with the solution: “I have never experienced better support from an IT partner,” Schubert emphasizes. “From the beginning of the webinar until today, we have been in constant contact. We usually receive a response to enquiries on the same day, at the latest after 24 hours. If we make suggestions that are relatively easy to implement, they will be implemented with the next update at the latest. And with further ideas we also run into open arms, so to speak.”